Terms & Conditions

Welcome to the website of Al Fusha Building Maintenance (“we,” “us,” “our,” or “ABM”). By accessing or using our website, submitting an enquiry, requesting a quotation, or engaging our services, you agree to these Terms & Conditions.

Please read these terms carefully before using our website or requesting our services.

1. About Our Services

Al Fusha Building Maintenance provides building maintenance and property maintenance services, including:

• AC Maintenance Services
• Electrical Services
• Plumbing Services
• Painting Services
• Carpentry Services
• Plastering Services
• Cleaning Services
• Tile Works
• General Building Maintenance

The availability of individual services may depend on the property location, nature of the work, required materials, technical requirements, and team availability.

2. Service Requests and Quotations

Information submitted through our website, telephone, email, or other communication channels is treated as a service enquiry or request.

Any quotation provided by us may depend on the information supplied by the customer and, where necessary, an inspection or assessment of the property.

A quotation does not automatically constitute acceptance of a service contract unless the service has been confirmed by both parties.

3. Pricing and Payment

Service prices may vary depending on the type, size, complexity, location, labour requirements, materials, and other conditions of the work.

Where additional work or materials become necessary after the initial assessment, the customer may be informed before such additional work is carried out.

Payment terms, applicable charges, and payment methods will be communicated to the customer before or during service confirmation.

4. Customer Responsibilities

Customers are responsible for providing accurate information about the property and the requested service.

Customers should provide reasonable access to the property at the agreed time and inform our team about known conditions that may affect the work.

Customers should also remove or secure valuable, fragile, or personal items from the immediate work area where reasonably possible.

5. Appointments and Delays

Appointments are arranged according to team availability and the agreed service schedule.

Service times may change because of traffic, access restrictions, weather conditions, emergencies, availability of materials, technical issues, or circumstances beyond our reasonable control.

We will make reasonable efforts to communicate significant changes to scheduled services.

6. Cancellation and Rescheduling

Customers may contact us to request cancellation or rescheduling of an appointment.

Where a cancellation occurs after significant preparation, material procurement, or team allocation, additional charges may apply if previously communicated or agreed.

Any cancellation or rescheduling request should be made as early as reasonably possible.

7. Materials and Additional Work

The requirement for materials depends on the nature of the maintenance work.

Where materials are required, the customer may be informed about the applicable material requirements and costs.

Additional work outside the originally agreed scope may require a revised quotation or additional approval before proceeding.

8. Workmanship and Quality

We aim to provide professional, reliable, and quality maintenance services.

Our team will make reasonable efforts to complete agreed work in a professional manner. However, the final result may depend on existing property conditions, the quality of existing installations, third-party equipment, materials, structural conditions, and other factors outside our control.

Any concern regarding completed work should be reported to us promptly so that it can be reviewed.

9. Existing Conditions and Third-Party Systems

We are not responsible for defects, damage, deterioration, unsafe conditions, or failures that existed before our work began.

Where maintenance involves existing equipment, electrical systems, plumbing systems, AC systems, fixtures, or materials supplied by another party, performance may depend on the condition and compatibility of those systems.

10. Website Information

We make reasonable efforts to keep website information accurate and current. However, descriptions, images, service availability, prices, schedules, and other website information may change without prior notice.

Website content is provided for general information and does not replace a professional assessment or confirmed quotation.

11. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, images, design elements, and other materials, belongs to or is used by Al Fusha Building Maintenance with appropriate authorization.

You may not copy, reproduce, modify, distribute, publish, or commercially use website content without prior written permission, except where permitted by applicable law.

12. Prohibited Use

You agree not to use this website:

• For unlawful purposes
• To submit false or misleading information
• To interfere with website security or operation
• To attempt unauthorized access to website systems
• To upload malicious code or harmful material
• To misuse contact or quotation forms

We reserve the right to restrict access where misuse or unauthorized activity is reasonably suspected.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the content, availability, security, or privacy practices of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

14. Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for losses arising from circumstances outside our reasonable control, including pre-existing property defects, failures of third-party equipment, inaccurate information supplied by customers, restricted property access, or delays caused by external circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable UAE law.

15. Force Majeure

We will not be responsible for delays or inability to perform services caused by circumstances beyond our reasonable control, including natural events, government restrictions, emergencies, major utility failures, transportation disruptions, or other unforeseen circumstances.

16. Privacy

Personal information submitted through our website or service channels is handled in accordance with our Privacy Policy.

By submitting information through our forms, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be handled.

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable requirements.

The updated version will be published on this page with a revised “Last Updated” date.

18. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of the United Arab Emirates.

Any dispute arising in connection with the use of our website or services shall be subject to the jurisdiction of the competent courts, subject to applicable UAE law.

19. Contact Us

If you have questions about these Terms & Conditions or our services, please contact us:

Al Fusha Building Maintenance (ABM)
Location: Al Rawda 1, Ajman, UAE
Phone: +971 55 349 5970
Phone: +971 52 220 9746
Phone: +971 55 263 0126
Email: info@alfushabuildingmaintenance.com
Website: alfushabuildingmaintenance.com