Privacy Policy

Al Fusha Building Maintenance (“we,” “us,” “our,” or “ABM”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting our building maintenance services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quotation, submit an enquiry, or use our website services.

This information may include:

• Full name
• Email address
• Phone number
• Property or service location
• Service requirements
• Messages and enquiry details
• Any other information you choose to provide

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests
• Provide quotations and service information
• Schedule and coordinate maintenance services
• Communicate with you regarding your requested services
• Improve our website and customer experience
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to your request unless permitted or required by applicable law.

3. Communication

When you provide your phone number or email address, we may contact you regarding your enquiry, quotation, appointment, or requested maintenance service.

You may contact us if you no longer wish to receive non-essential communications.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information when reasonably necessary to provide requested services, operate our website, communicate with you, protect our business, or comply with legal obligations.

Where third-party service providers process information on our behalf, we expect them to handle that information appropriately and only for the purposes for which it was provided.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online communication, or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and meeting applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve functionality, understand website usage, and enhance the user experience.

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if certain cookies are disabled.

If analytics, advertising, or other third-party technologies are enabled on the website, their use may also be subject to the relevant provider’s privacy policies.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

9. Your Privacy Rights

Subject to applicable UAE law, you may have rights relating to your personal information, including requesting access to or correction of information we hold about you and, where applicable, requesting deletion or restriction of processing.

To make a privacy-related request, contact us using the details below.

10. Children’s Privacy

Our website and services are intended for general users and are not specifically directed toward children.

We do not knowingly request or collect personal information from children for purposes unrelated to providing a lawful service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Al Fusha Building Maintenance (ABM)
Location: Al Rawda 1, Ajman, UAE
Phone: +971 55 349 5970
Phone: +971 52 220 9746
Phone: +971 55 263 0126
Email: info@alfushabuildingmaintenance.com
Website: alfushabuildingmaintenance.com